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Stay on top of your brand’s online reputation to build positive, long-lasting customer relationships.
Viewmonitor’s Brand Reviews report is a valuable tool for any businesses, organizations, or individuals seeking to understand customer perceptions, identify strengths and weaknesses of their brands and establish a closer relationship with their customers.
Twice a day Viewmonitor performs an in-depth scanning on the 50 plus online platforms and social media to identify all the reviews posted about your brand and analyze them so you use your customers feedback to improve and grow your business
How does it work?
What is included in the weekly report?
Stay on top of your brand’s online reputation to build positive, long-lasting customer relationships.
Categorized data based on relevant criteria to get deeper insights into customers’ experiences and expectations. e.g., positive, negative, neutral and those that required you immediate attention.
Key Themes and Topics summary:
Alerts
When Viewmonitor identifies a review that requires your attention, Viewmonitor sends an alert via SMS, Email or WhatsApp with detailed information so you can take immediate action.
Visualization and Reporting:
Our report includes charts, graphs, word clouds, or summaries that highlight the key findings and recommendations based on the analysis, allowing you to see the findings of the analysis in a visually appealing and understandable format.
